We are happy about you visiting our website. We would like to introduce you to the responsible authority in terms of data protection law as applicable:
Dr. h. c. Konstantin Dirbanis
Dietlikonerstrasse 22
8303 Bassersdorf
Phone: +41 76 306 05 80
E-mail: hello@dirbanis.ch
We are the controller for the data processing both within the meaning of the GDPR and the revised Swiss Federal Act on Data Protection (revDSG).
Pursuant to our statutory obligations, we would like to inform you about the collection and use of your personal data.
When you use our website, personal data about you will be collected. This may happen by you entering the data yourself, for example your e-mail address. But our system also collects your data automatically, for example whenever you visit our website. This happens irrespective of the device or the software that you use to visit our website.
All data that you enter in our app is provided voluntarily; there are no disadvantages to you if you do not provide data. But without certain data, we are unable to provide services or to conclude contracts. Whenever such information is necessary, we will point it out to you.
On this website, the user’s personal data is only collected within the framework of the existing data-protection law, in particular the General Data Protection Regulation (GDPR). The legal terms used in the text are defined in Art. 4 of the GDPR.
The GDPR allows data processing in three cases in particular:
You may request us anytime to provide information about the personal data stored about you free of charge. To avoid misuse, this will require personal identification.
We collect inventory data as far as it is necessary to establish, negotiate or amend a contract (including one without remuneration) between us and the user.
This can be: customer data (for example name, address), contact data (for example e-mail address, phone number), service data (for example services ordered, duration, payment).
Upon establishing the user relationship, we will ask you for this data (for example name, address and e-mail address) and will also tell you which of the information is required to establish the user relationship.
When you access our website, usage data is generated that is technically necessary to deliver the site. This may include: details of the access (e.g. pages opened, time and duration of the visit), content data (e.g. data, text or images you enter or upload) and technical details (e.g. browser, device, IP address).
Our website is made available on the internet by a service provider (provider or hoster). We use the service of Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany (hereinafter "Hetzner").
We have concluded a data processing contract with our provider.
Accordingly, our provider is obliged to process your data only on our behalf and in accordance with our instructions.
Further information on data processing by our provider can be found in their privacy policy at https://www.hetzner.com/rechtliches/datenschutz/.
The legal basis for this data processing is, on the one hand, our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR in the provision and use of our website on the internet and, where relevant, also the legal permission to store data in the context of the initiation of a contractual relationship pursuant to Art. 6 para. 1 lit. b GDPR.
Each time this website is used, our provider processes information in so-called server log files, which your browser transmits automatically whenever a website is accessed. This data consists of:
This data is processed in order to deliver the website, to ensure its secure and trouble-free operation and to analyse errors; this includes detecting and warding off attacks and abusive access. We also evaluate the log files to determine access figures. We do not evaluate the log files in order to identify you personally; they are attributed to a person only where this is necessary to investigate an attack or a malfunction. The log files are deleted as soon as they are no longer required for these purposes; they are retained for longer only insofar as a security incident needs to be investigated.
Our Website is presented in the Internet by a service provider.
We use the service CDLG GLOBAL UG (haftungsbeschränkt), NEOPAQ, Pappelallee 78/79, 10437 Berlin.
We have concluded a data processing agreement with our provider.
With this contract, our provider is obliged to process the data according to our instructions.
You can find more information on data processing at our provider in his privacy policy at https://neopaq.de/datenschutz/.
The legal basis for this data processing is on the one hand our legitimate interest in a technologically perfect online offering and its design and optimization in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, and, on the other hand, our contractual or pre-contractual legal relationship in accordance with Art. 6 para. 1 (b) GDPR.
Each time this website is used, our provider processes information in so-called server log files, which your browser transmits automatically whenever a website is accessed. This data consists of:
This data is processed in order to deliver the website, to ensure its secure and trouble-free operation and to analyse errors; this includes detecting and warding off attacks and abusive access. We also evaluate the log files to determine access figures. We do not evaluate the log files in order to identify you personally; they are attributed to a person only where this is necessary to investigate an attack or a malfunction. The log files are deleted as soon as they are no longer required for these purposes; they are retained for longer only insofar as a security incident needs to be investigated.
Insofar as we send you advertising by email, we do so only with your consent or – for our own similar offers to existing customers – insofar as the law permits this without consent. You may object to the use of your email address for advertising at any time.
Generally, your data will only remain stored as long as required by the purpose of the respective data processing. Storage beyond that is possible in particular if it is still required for pursuing our rights or for other legitimate interests of ours.
For your inventory data which were necessary to perform a contract (including one without remuneration), this means that we store this data until the complete performance or termination of the contractual relationship plus the statutory limitation periods plus an adequate extra time for potential interruptions of the limitation period.
For your usage data which was collected in the course of your use of the website, this means that we will store it only for the time still required for the proper functionality and the security of our website and as long as we still have a legitimate interest.
Beyond that, we still store your data for as long as we are required to do so by law. This concerns in particular commercial and tax-law retention obligations; in this respect, we store your data for their duration.
Our website does not use cookies. We do not store anything in your browser that is not necessary for using the website, and we do not read out anything else stored there. No consent is required for this.
We do not transfer your data to third parties unless permitted by law.
Transfer of customer data may either
If your data are transferred to third parties, this is mentioned in this privacy policy.
Insofar as we transfer personal data to countries outside the European Union, in particular the USA, in accordance with the provisions set out below, we will only carry out such a transfer where an adequate level of data protection, appropriate safeguards or your consent, and thus a transfer permitted under the GDPR, is in place.
You may request us anytime to provide information about the personal data stored about you free of charge. To avoid misuse, this will require personal identification.
Insofar as the revDSG applies, you are entitled to the corresponding rights – in particular to information (Art. 25 revDSG), to rectification, erasure and restriction (Art. 32 revDSG) as well as to release and portability of your data (Art. 28 revDSG).
You may at any time demand from us that we correct (or complete) incorrect data as well as a limitation of the processing of data or deletion of your data. This applies in particular if the reason for processing the data is no longer valid, if a required consent has been revoked and there is no other legal basis or if our data processing is unlawful. We will then correct, block or even delete your personal data without delay as far as permitted by law.
The right to object to advertisement is governed by our text regarding consent:
Regarding any consent, you have the right to revoke any consent given to us for the processing of your personal data at any time.
You just need to contact us without any particular formal requirement, for example by e-mail to the address given in our legal notice or – where we offer this – via a contact form or an unsubscribe link.
Your withdrawal has no effect on the legality of the data processing carried out up to that point.
Subject to the conditions of Art. 20 GDPR, you may request that we provide you with the data you have provided to us in a structured, commonly used and machine-readable format or – where technically feasible – transmit it to another controller.
If you feel that our data processing has violated any of your rights, you may file a complaint with the competent regulatory agency (here you find a list of the agencies).
If you are located in Switzerland, you may also contact the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, 3003 Bern (edoeb.admin.ch).
Whenever we ask you for your consent for the processing of your data, we will inform you in clear language and in an easily accessible way about the cases for which you will be granting your consent. Any consent that we ask you for is voluntary.
Regarding any consent, you have the right to revoke any consent given to us for the processing of your personal data at any time. You just need to contact us without any particular formal requirement, for example by e-mail to the address given in our legal notice or – where we offer this – via a contact form or an unsubscribe link. Your withdrawal has no effect on the legality of the data processing carried out up to that point.
If and when factual or legal reasons will compel us to amend the Privacy Policy, we will update this page accordingly. This will not change the consent provided by the user.
When you enter data on our website, whether in a contact form, during the registration process, when you log in or for payment purposes, the website, where you enter the data, is encrypted. Thus, third parties can not read what you enter. You will recognise the encryption by the lock symbol in your browser and by the URL beginning with “https“ instead of “http“.
When you fill out a contact form or when you send us an e-mail or another electronic message, your information will be stored for the processing of the request, for possible follow-up questions or for other related questions and will only be used to follow up with the request.
Your data will be transferred in an encrypted manner, preventing third parties from reading your data while it is being entered.
Basis for this storage is the safeguarding of our legitimate interests in regard to communication with interested users pursuant to Art. 6 para. 1 (f) GDPR and in the case of inquiries prior to entering into a contract also the performance of a contract pursuant to Art. 6 para (b) GDPR.
Your data remains stored for as long as the processing of the request requires, in particular as long as the storage is still necessary to perform the contract, to pursue our rights or for our other legitimate interests or we are compelled by law to keep your data stored (for example based on tax-law requirements to maintain files).
This is our current valid privacy policy from 2026-11-10
Last updated: 2026-11-10